our work Reading Room Designing Brand Experience Seven Ways to Really Listen to Your Customers Dynamic Pricing Models Transportation by the Numbers Public Health by the Numbers Latino Consumers by the Numbers Six Questions to Ask about Latino Marketing How to Start Using Machine Learning and Artificial Intelligence Six Questions to Ask Before Doing Your Survey Twelve Tips for Successful Surveys Aligning Your Association with Member Needs Eight Steps to Target Success Seven Keys to Customer Retention Optimize Customer Acquisition in Six Steps Five Benefits from Hiring an External Survey Company Nudging the Choir – Behavioral Economics Segmentation – Targeting – Positioning Think Aloud Effectiveness in Children Impact of Hurricane Maria on US Metropolitan Areas Millennial Work Engagement Millennials’ Beliefs and Behaviors About Flu Prevention Beliefs in the Strong Immune System and Flu Prevention Millennial Voters Vaping Among Millennials