NPSAS Project Frequently Asked Questions

What is this study about? 

On behalf of the U.S. Department of Education’s National Center for Education Statistics (NCES), EurekaFacts, a research company based in Rockville, MD, is looking for college students to complete a self-administered survey. These are select survey questions from the 2019-20 National Postsecondary Student Aid Study (NPSAS:20). Your feedback about the survey will help NCES improve the survey, so it is clear and can be easily understood and answered by thousands of college students across the country. 

How do I get access to the web survey? 

If eligible, you will be sent an e-mail with a link to the survey landing page and a unique passcode to log in to the survey. You will be prompted to provide an electronic signature to acknowledge your consent to participate. Once you’ve signed the consent, you will begin the survey. 

What will happen during the survey? 

During the survey, you will be asked to answer questions about your postsecondary education experiences in the 2018-19 academic year (July 1, 2018 – June 30, 2019). Some topics may include enrollment in the 2018-19 academic year, financial aid, and employment. The survey will ask follow-up questions to understand your experience completing the survey. These questions ask you to evaluate the difficulty of the question, your confidence in your answers, and your understanding of the questions. Additionally, the survey will ask questions about what can motivate college students like yourself to participate in the study. 

What kind of device can I take the survey on? 

You can take the survey on any of these three platforms: computer, tablet, and smartphone. We are interested in how participants interact with the survey on all devices. 

How long will the whole session last? 

The survey will take about 25 minutes to complete. 

Will information be kept confidential? 

You will be assigned a unique identifier (ID) and your name will not be linked to your answers. All of the information provided may be used only for statistical purposes and may not be disclosed, or used, in identifiable form for any other purpose except as required by law (20 U.S.C. §9573 and 6 U.S.C. §151).  

Is there an incentive for participating? 

Yes. You will receive a $30 e-gift card from a major credit card company. 

Once you complete the survey, you will be asked to verify your e-mail address. In about 1 week, you will receive an e-mail, complete with all instructions about using the electronic incentive. You can use it to shop online or request to be sent a traditional plastic gift card. 

What are the possible risks of being in the study? 

There are no known risks to participating in this voluntary study. 

Who can I contact with questions or for further information? 

If you have any questions about the study, you can call Cecilia Teal, Project Manager, at 240.345.9760. If you have questions about your rights as a study participant, you can call the EurekaFacts’ Office of Research Protection at (240) 403-4800. 

Can participation end early? 

Participation in this study is completely voluntary. You have the right to refuse to answer particular questions. You may elect to stop answering the survey questions at any time.