My SSA Usability Study

Thank you for your interest in participating in this study!

My Social Security is an online product developed by the Social Security Administration to create an easy to use resource for customers who would like to review and manage their applications, earnings, and benefits. The purpose of this study is to collect feedback to improve this online product 

Your participation in this study will help develop the new version of the my Social Security online productThe information you provide will be used only for research purposes. You will be assigned a research ID number and your responses will not be linked to your name. This way, the information you provide will be anonymous.  

If you qualify and complete the 60-minute session, you will receive a monetary gift card for your time and effort.  If you have any questions about the study, please visit the FAQ page here.

To express interest in participating, please complete the self-screener below