Facilities

Focus Group Facilities

WASHINGTON, D.C. FOCUS GROUP FACILITY

EurekaFacts’ state-of-the-art focus group and cognitive interviewing facilities seamlessly blend together an ideal location, the latest technology and exceptional service. Our white glove approach and ISO certification ensure that you, your clients, and your respondents will have a flawless experience at each step of your research experience.

Research center facilities

EurekaFacts’ state-of-the-art focus group and cognitive interviewing facilities seamlessly blend together an ideal location, the latest technology and exceptional service. Our white glove approach and ISO certification ensure that you, your clients, and your respondents will have a flawless experience at each step of your research experience.

Research center facilities

  • Multiple full-size focus group rooms – fully configurable for any setup
  • Small group and one-on-one interviewing rooms
  • Comfortable observation areas with one-way mirrors and client lounges
  • Customizable room configurations including living room, classroom, mock jury and more

Service

  • Qualitative assistant and host available during all sessions
  • Onsite IT personnel to assist with technology and equipment
  • Full service catering and meal delivery options
  • Exhaustive list of materials, rental equipment and services available
  • Recruitment, tech and hosting staff trained and cleared for sensitive research, PHI, PII, PTI 

Technology

  • Remote viewing capabilities – Choose from our high definition AV streaming or Focus Vision network
  • Complimentary wifi throughout the facility for clients and respondents 
  • Digital high definition AV equipment – Pan-Zoom-Tilt repositionable camera features
  • Whisper-to-moderator technology for easy communication with observation room
  • Smart projection board for stimuli management
  • Eye tracking and EEG (electroencephalogram) for usability testing

Location

  • Rockville, MD is centrally located within the Washington, D.C. region
  • Rockville along with neighboring Silver Spring, Gaithersburg and Germantown were all among the top 10 most diverse cities in the United States
  • Facility is in the vibrant Rockville Town Center with hotels, shopping and dining just steps away 
  • Conveniently located across from the Rockville Metro Station. Station includes the red line, transfer point for most major bus routes, plus Amtrak and MARC commuter rail stops.
  • 30 minutes from Dulles, Regan National and BWI airports
  • Easy access to I-270 with onsite parking available
  • Steps to hotels, restaurants, entertainment

NATIONWIDE

A wide national network of facilities, bilingual moderators and recruitment coordinators located in key markets of the United States extend our capability to coordinate qualitative fielding for multi-market and national studies. We brought together our expertise and experience in running our own facilities, our experience fielding complex national studies, and a growing national panel of respondents to form a superior fielding service for firms that require the central coordination of a study with superior quality and expedited timelines.  For every market, we provide:

  • Central project coordination following our ISO 20252 quality process
  • Facility and hosting service with all the amenities and services your project requires
  • Recruitment ranging from general populations, to hard-to-reach audiences
  • Multilingual moderators, cognitive and usability interviewers (English, Spanish, Chinese, Korean)
  • Data coding, translations and transcripts
  • ExpressQual complete service when required

Markets: EurekaFacts currently covers the following key markets: Washington metro, New York, Chicago, San Diego, Los Angeles, San Francisco, Dallas, and Miami. Need other markets? Please inquire; our network is rapidly expanding.

Portable usability and focus group facility: available for small markets and studies in locations where facilities are either not available or not convenient due to study design.

PUERTO RICO & LATIN AMERICA

A wide network of expert resources with facilities, bilingual moderators and recruitment coordinators located in key markets of Latin America extend our capability to coordinate qualitative studies throughout the Americas. We brought together our expertise and experience in running our own facilities, our experience fielding complex national studies, and expertise in the Latin American markets to form a superior fielding service for firms that require the central coordination of a study with superior quality.  Importantly, our cross-cultural understanding of the nuances in each market and across Latin-American cultures is especially valuable so that the observed cultural differences can be captured and properly conveyed in the findings and recommendations for your study. For every market, we conduct focus groups, IDIs, consumer testing, ethnographic fielding and surveys:

  • Central project coordination following our ISO 20252 quality process
  • Trained moderators, cognitive and usability interviewers
  • Local recruitment in each market
  • Protocol translation/localization
  • Data coding, and transcripts
  • Analysis and reporting; complete study fielding available

Markets: EurekaFacts currently covers the following markets: Puerto Rico, Mexico, Argentina, Brazil, Chile, Colombia, Peru, and Uruguay.

Portable usability and focus group facility: available for small markets and studies in locations where facilities are either not available or not convenient due to study design.