This article presents a data-driven approach to support the alignment of an association’s portfolio of offerings with member needs. The resulting output of the analysis is a map of how members (and non-members) perceive the organization and the value that it can/should credibly offer.

This article describes the analytical capabilities that EurekaFacts can provide.

This article presents information on customer satisfaction programs that work.  In-depth descriptions of what customer satisfaction means, strategic value, data provided by and how to measure customer satisfaction are provided.

This document provides an overview of the capabilities provided by EurekaFacts.

The following report shows the GSA AIMS Pricelist for 2011.

Sample customer map of California

Sample customer map.

This article explains the importance of optimum customer acquisition and provides detailed steps for customer prospecting.

Customer retention is a vital part to running a business.  This article provides seven keys to customer retention and emphasizes the importance of value in overall organizational sucess.

This article provides a plan for truly successful targeting of offers and services. 

EurekaFacts launches a Hispanic Demographic Segmentation System.

This report presents a portrait of the Hispanic or Latino population in the United States. It is part of the American Community Survey (ACS) report series. Information on demographic, social, economic, and housing characteristics in the tables and figures are based on data from the 2004 ACS Selected Population Profiles and Detailed Tables.