Human Factors - Usability

The EurekaFacts usability and human factors expertise is based on a multi-disciplined approach to user interface design that focuses on end-user perspective. This approach considers users’ needs, preferences and limitations, as well as the organization’s objectives. In order to understand and adjust specific designs to user needs, preferences and limitations, we implement principles of cognition, usability, accessibility, and ergonomics. Our approach also takes into consideration the users’ motivations, emotions and beliefs related to a task and application, and how the environment and work organization influence user interactions with a particular application. We have conducted multiple studies and provided consulting in the following areas:

  • User Research
  • User needs and requirements 
  • User modeling and typology
  • Task  and workflow analysis    
  • User/tasks requirements and specifications
  • Usability Testing
  • Remote testing
  • Field testing
  • Website Evaluation and Redesign
  • Expert Usability Evaluation/Heuristic Evaluation
  • Information Architecture
  • Accessibility Testing
  • Human Factors Analysis
  • Interactive Instructional Design Evaluation
  • E-learning program design & evaluation
  • Computer-Based Instructional Design assessment

Research methods:

o   Cognitive interviews,  talk/walk-through, contextual inquiry, focus groups, field studies and site visit

Representative Clients

  • Nuclear Regulatory Commission
  • Education Testing Service (ETS)
  • Westat
  • U.S. Census
  • To learn more contact us at (240) 403-4800 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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