Data Collection/Field Services

We conduct or help you set up the data collection methods that are most appropriate for your survey data. We are equipped to design data capture strategies, then deploy and collect data online, by phone, by mail, at kiosks, via publication/package inserts, and through onsite interviews or focus groups.

Telephone Surveys

At Eureka Facts, we will design, program, and field telephone surveys and polls to obtain the information you need swiftly and accurately. EurekaFacts has a fully equipped research facility ready to conduct in-depth telephone interviews with a 100 call station capacity. Trained telephone research interviewers and recruiters will collect a wide range of input, uncover implications, probe for new ideas, and identify possible areas of sought value for you. Also, our bilingual telephone research interviewers conduct telephone interviews in assigned language fluently with respondents. We use the latest CATI software and predictive dialing technology.

One-on-One Interviewing Center

In addition to a focus group facility, EurekaFacts has fully equipped one-on-one interviewing rooms available. The one-on-one interviewing rooms are designed for cognitive interviewing and unobtrusive research observation so that you can actually observe the interviewing sessions.

Intercept Interviews

(Offered in the Washington, DC-Baltimore area and other select locations.)

Capture the effect of the moment by interviewing conference or convention participants on the spot. At Eureka Facts, we have an experienced crew of interviewers ready to provide direct intercept interviews at your most important events.

Special Population Recruitment

EurekaFacts has experience in conducting small and large studies and marketing campaigns, working with people who have various backgrounds. EurekaFacts expertise in recruiting hard to reach populations including Spanish speakers, international students, teenagers, low-income populations, educators, school administrators, agency personnel and executives.

Online Survey Programming

EurekaFacts has a robust server environment designed to handle peaks and loads typical of high volume data collection via online surveys and mass email deployment.

At EurekaFacts, online surveys are programmed on state-of-the-art Web survey Vovici EFM software integrated to maintain remote real-time replicas of data residing on secure SQL servers. In addition, online tool development uses DreamWeaver, PHPLists, and various internet technologies.

Our capabilities in web design include strong expertise in the planning development and deployment of web-based tools and content. This includes enterprise and programmatic database-enabled database design, data capture forms, project management and collaboration tools, complex online surveys and content delivery, as well as the development and support of large user databases, permission–based email databases and the deployment of interactive tools via the internet. Web development is carried out using content management standards to ensure quality in content, design, ease of use and functionality.